Design Project Management for Arup
Monitoring of financial and human resources utilization in relation to the achieved phases of work, comparing effective progress and spent against its schedule. Briefing of consultants engineers, to inform about the what and when of their work, which had to inform the project development and was to include in the final deliverables
Our Consultant who worked on this project: Cristina
Cristina's main role at ARUP was a Urban Plan Designer (being a qualified architect and engineer, with a professional BSc + MSc in both subjects, plus a MA that included also urban planning and design, as part of her real estate and land development studies). Additionally, Cristina had also the opportunity to cover a project manager role for the design development of the main masterplan she worked on.
In her PMO role she had to measure progress against the baseline plan of financial and human resources deployment, according to schedule, to ensure a time-bound delivery of the promised outcomes to the clients. She also had to brief and project manage her colleagues who weren't part of her core team and were providing outsourced services, with a cap on the number of hours they could bill on her project: CGIs producers, 3D digital modellers, landscape advisors, civil and traffic engineers, environmental sustainability advisors and one graphic designer.
THE WORK DELIVERY
Cristina monitored daily the work done by the team, comparing it to the expected work according to schedule, to see if the design project was on track or if it was to re-baseline. She also triangulated resources utilisation data with the progress on the actions to complete. Therefore, the use of resources billed hours on the project was measured not according to expected use by date, but according to the proportion of completed work, to check if the project was running a bit overtime and intervene if so.
She supported in this way decision making, such as for example, the allocation of additional resources if this was necessary to avoid eventual delays in the project timely delivery or drops in work quality. This was especially important when during a urban design development project the project director was on holidays for half of the time, and therefore the work was likely to face some delays, while waiting for approval, causing the risk of detrimental impact to the ARUP's client relationship.
Cristina also briefed her colleagues in the engineering and in the 3D models departments, explaining what the work expected from them was, specifying deadlines and milestones, and being the first point of contact for information about the project, providing also project material such as the latest design development files, the cartography and many other documents received from the client, to contextualise the site.
All due work was delivered ahead of time and below budget, realising a higher profit margin as the project was sold for a lump sum.
CLICK ON THE IMAGE FOR MORE INFO AND SLIDE SHOW
What People Say
All testimonials are about our consultant Cristina, as we are initially launching Evolution Consulting with her as our key resource, experienced in all the services that we offer.
All the 30 written feedback are evidenced in writing by their original MS Outlook files, and/or Subject Access Requests received via email, archived in the original delivery email.
“As a project manager Cristina has consistently worked at Senior Consultant level.
She has managed the rollout of our biggest process improvement project.
The training guide she produced for the process improvement project was excellent and will be a key enabler for the transition phase.
I have been particularly impressed with her analytical skills and her ability to break problems down into key components and identify workable solutions.
Her briefings have been well researched and to a very high standard.”
— Stuart Bourn, Managing Director at Ernst & Young LLP